CCIE – California Colleges for International Education

Enhancing Student Support: Leveraging Data and AI in Higher Education (Credit: Gateway International Group)

The guide explores how higher education institutions use data and AI to enhance student support and engagement, featuring examples from a Chronicle case study. It highlights personalized outreach, streamlined enrollment processes, and individualized support through CRM software. Additionally, it underscores AI’s role in analyzing data and predicting student engagement, ultimately strengthening institution-student connections. 

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